Charleston Naturally, an Eco-Chic Online Boutique, Expands Customer Service Options Beyond Virtual Realm

With three new personalized shopping options and a dash of Southern hospitality, Charleston Naturally strives to be the ultimate online shopping experience.

Charleston Naturally, an online boutique specializing in the finest hand-selected natural and organic products for the home, garden, and family, is expanding its customer service and shopping offerings to include complementary personal shopping, in-warehouse shopping, and warehouse pickup for online purchases.

Charleston Naturally added the services to give all clients—whether they live down the street in historic Charleston or across the country—personalized attention and shopping options that best fit their lifestyle.

“At times in e-commerce, the virtual storefront creates a disconnect between retailer and consumer,” says Charleston Naturally Founder, Sharon Harvey. “We are implementing these shopping options so that Charleston Naturally’s customers have the same individualized attention and intimate experience that they would in a physical boutique.”

Outstanding customer service and satisfaction are Charleston Naturally’s guarantee. Sara Manucy, Retail Manager, explains, “Whether a customer emails us a picture of her golden retriever and asks us to select a collar that will go best with its shade of fur, or an aunt calls us frantically trying to decide between a Sophie the Giraffe and a Beba Bean Bamboo Kimono Sacque for her newborn niece, we will work with her to select an item that fits the occasion, recipient, and budget.”

While Charleston Naturally has always prided itself on the visual presentation of its website and packaging—Manucy includes a handwritten note card with gift orders—in-warehouse shopping gives customers a new perspective and hands-on experience. Women like to tour the warehouse with their mother, sister, and girlfriends. Those in the area are encouraged to contact the Charleston Naturally office to schedule an in-warehouse shopping session led by a Charleston Naturally consultant.

“We strive to be the ultimate online shopping experience and are thrilled that we can now offer shoppers a variety of customer service options to better accommodate their needs,” concludes Harvey. To learn more, please call 877-388-9748.

About Charleston Naturally:
Charleston Naturally is an online boutique that celebrates the best in eco-chic, natural, and organic products. From home to garden, kids to pets, health to beauty, Charleston Naturally offers a full line of distinctive gift products that appeal to the discerning shopper who appreciates exceptional quality.

Contact:
Sara Manucy, Retail Manager
Charleston Naturally
877-388-9748
www.charlestonnaturally.com
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